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After your Stripe payment

Your next step: send the brief and product files.

Your payment is processed by Stripe for a StoreCraft digital service. Please keep the payment confirmation email and Stripe receipt. Paying through this link does not automatically create a Shopify order in this store.

  1. Send your project brief: open Start a project, enter the email address used at payment, the service you bought, the payment date and the Stripe receipt or confirmation reference.
  2. Share your files: provide original product photos, product facts, category or marketplace, brand assets and a link to your store where applicable. Do not send passwords or identity documents through the form.
  3. Scope and schedule: we review your materials and confirm the workable scope and delivery timing before production begins.
  4. Review: one consolidated feedback round is included within the agreed service scope.

How to send your original files

  1. Submit your brief using the project contact form. Include your chosen service, payment email and Stripe receipt reference.
  2. Tell us which product photos and brand assets are ready. The form does not upload attachments.
  3. Once the studio replies by email, reply to that message with your original files or agree a suitable private transfer method for large or confidential files.

For several products, label each group clearly (Product 1, Product 2, and so on). Do not send passwords, identity documents or customer data. Production timing is confirmed after the usable files and required details have been reviewed.

Planning a deadline? Include it in your brief so we can confirm feasibility. Sending a brief does not itself confirm a delivery date.

Need help? Use the project contact form. For scope, cancellations and revisions, review the refund policy and delivery details.