Frequently Asked Questions
Our main offer is a complete marketplace listing package: product visuals, platform-specific content and listing setup in one purchase. Shopify store services are separate.
Complete listing packages
What does each package include?
Five finished 1200 × 1200 PNG images per product, a title and description, relevant supported SEO fields, listing preparation for one selected marketplace and one consolidated feedback round. Choose 1, 3, 5 or 8 products.
Can I buy only the mockups or only the SEO?
The main catalog combines the visuals and listing work. For a different scope, request a custom quote before ordering.
Which marketplaces do you support?
Select Etsy, eBay or Amazon on the product page. Other marketplaces may be possible once we check the category, current requirements and your seller-account access. One platform is included per package.
Does one package list each item on all three platforms?
No. It includes one selected marketplace for the number of products shown. Extra channels require a separate scope and price.
Will you publish the listing?
Where your product and seller account are eligible, we prepare and publish with your approval. If the platform blocks publication, we hand over completed drafts and explain what is missing.
Can you guarantee rankings or sales?
No. We prepare accurate, relevant listing content and complete supported fields, but approval, search placement and sales depend on marketplace and business factors.
Visual production
What source photos should I send?
Clear original photos showing the full product plus readable close-ups of logos, labels and important details. Product dimensions, materials, colors and accurate claims are also needed. See the photo guide.
Can a phone photo work?
Yes, when sharp and well lit. Severe blur or missing details can prevent an accurate result. We request stronger source files where needed.
What files do I receive?
Five approved 1200 × 1200 PNG images per product. Layered source files and extra sizes are outside the stated package unless separately agreed.
Ordering and other services
How long will the work take?
We review your materials and confirm a feasible date before starting. Timing depends on source quality, product count and account eligibility.
How many revisions are included?
One consolidated round of reasonable corrections to the agreed brief. New concepts or added products require a separate quote.
Does this include building a Shopify store?
No. Shopify store setup, redesign and product page design are separate, individually priced services.
What happens after payment?
Keep your order number and send the brief and product files through our contact form. We check the materials, confirm timing, prepare the work and provide review and handover. Read the full process.
Are the examples customer reviews?
No. The before/after images are labeled studio demonstrations with simulated starting photos; they are not client results or testimonials.
What if I need to cancel?
Contact us promptly with your order number. We review the stage of work and the applicable terms and legal rights. See Refunds & Cancellations.